Privacy Policy

Last Updated: September 22, 2026

Introduction

Rachav Logistics (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website, contact our team, request a freight quote, or arrange transportation services with us. It also explains your privacy rights and how applicable law protects you.

1. Purpose of this privacy policy

This Privacy Policy aims to give you information on how Rachav Logistics collects and processes your personal data through your use of this website, including any data you may provide when you fill out our quote request or contact forms.

2. The data we collect about you

We may collect, use, and store different kinds of personal data about you, which we have grouped together as follows:

• Identity Data includes your first name, last name, company name, or similar identifier.
• Contact Data includes your email address, telephone number, mailing address, and other contact details.
• Shipment Data includes pickup and delivery locations, freight type, shipment details, dimensions, weight, scheduling information, and other information you provide to obtain a quote or arrange transportation.

3. How is your personal data collected?

We use different methods to collect data from and about you, including through:

• Direct interactions. You may give us your identity and contact information by filling in forms or by corresponding with us by phone, email, or otherwise. This includes personal data you provide when you submit a quote request or contact form on our website.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform a service or contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate business interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We may also use your personal data to respond to inquiries and quote requests, coordinate pickups and deliveries, communicate about shipments and scheduling, provide customer support, maintain business records, and administer our services.

Information Sharing

We may share personal data only when reasonably necessary to operate our business, provide transportation services, or comply with applicable obligations, including with:

• Service providers and business partners who help us operate our website, communications, dispatch, transportation, payment, or administrative functions.
• Government authorities, regulators, courts, or other parties when disclosure is required by law or necessary to protect our rights or comply with legal obligations.
• Other parties where you have specifically authorized the disclosure.

Marketing and Promotional Messages

We may use your Identity and Contact Data to determine what information, services, or offers may be relevant to you. You will receive marketing communications from us only where you have requested information from us, provided permission where required, or otherwise have not opted out of receiving such communications.

Unsubscribe Instructions

You can ask us to stop sending you marketing messages at any time by following any available opt-out instructions or by contacting us using the contact information below.

If you opt out of marketing communications, this will not prevent us from sending service-related communications necessary to respond to a quote request, coordinate a shipment, provide a service, or complete another business transaction.

5. Data Security

We have put in place reasonable measures to help protect your personal data, including:

• Administrative safeguards designed to protect personal information.
• Technical safeguards intended to prevent unauthorized access, alteration, or disclosure.
• Organizational measures intended to reduce the risk of accidental loss or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We will retain your personal data only for as long as reasonably necessary for purposes such as:

• Responding to inquiries and quote requests.
• Providing and coordinating transportation services.
• Maintaining appropriate business records.
• Meeting applicable legal, accounting, or reporting requirements.

7. Your Legal Rights

Depending on your location and applicable data protection laws, you may have rights concerning your personal data, including:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request erasure of your personal data.
• Object to certain processing of your personal data.
• Request restriction of processing.
• Request transfer of your personal data.
• Withdraw consent where processing is based on consent.

California residents may have additional rights under applicable California privacy laws. We may need to verify your identity before processing certain requests.

8. SMS Consent

If you provide your phone number for SMS communication and consent to receive SMS messages from Rachav Logistics, Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. Phone numbers collected for SMS consent will be used for the communications for which you provided consent, including quote, dispatch, delivery, or other service-related communications as applicable.

9. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

This version was last updated on September 22, 2026. We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Historic versions may be obtained by contacting us.

Please keep us informed if your personal data changes during your relationship with us.

10. Contact Details

For further information about this Privacy Policy, to request access to, correction or deletion of your personal data, or to exercise any applicable privacy rights, you can contact us using the information below or through our website’s contact form.